Support Services

All assets need maintenance, whether they be cars, aircraft, software products or buildings. Your ICT assets are no different, to preserve the value of the assets, they require maintenance to keep them running in optimal condition. Insitec offer a range of cost-effective IT support services that we can deliver throughout Australia. Help desk calls can be lodged either by email or addressed using live operators with knowledge of a client’s networks and infrastructure. A range of support levels are offered to suit client requirements. Services offered include:

  • Help Desk provision of phone support
  • Mobile technicians
  • Maintenance
  • Hardware and software support
  • Hardware and software procurement
  • Server support
  • Desktop support
  • Network support
  • Anti virus
  • Optimisation and ICT health checks
  • Data backups and archiving

Adobe-ReaderSupport Services Brochure